Helpdesk GitHub Repositories (2026) · Open Source Tools

Open-source, self-hosted customer support desk in a single binary. A lightweight alternative to Intercom, Zendesk, Chatwoot.

Open-source AI customer support system. AI-first support, human-ready operations.

The open-source support inbox + live chat and inbox collaboration for teams

FreeScout — Free self-hosted omnichannel AI-powered helpdesk & shared mailbox

Zammad is a web based open source helpdesk/customer support system.

GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.

BottleCRM: free, open-source (MIT) CRM with sales, support tickets and invoicing in one app. Unlimited users; self-host or use the hosted app.

Open Souce IM with AI powered live-chat, email, ticket support, omni-channel customer service，alternative to slack + zendesk/intercom/hubspot/ada/decagon/sierra

Self-service, device health and compliance for managed Macs. Works with Munki, Jamf Pro, Intune and Fleet.

A simple, web based CMDB & IT Service Management tool

Request Tracker, an enterprise-grade issue tracking system

A full-stack AI helpdesk platform that uses machine learning, NLP, and OCR to automatically analyze support requests, detect similar incidents, and help teams resolve technical issues faster.

Faveo Open source ticketing system build on Laravel framework