freescout-help-desk/freescout
FreeScout — Free self-hosted omnichannel AI-powered helpdesk & shared mailbox
⚡ Executive Summary & Quick Facts
Authoritative Sourcefreescout is freescout is an open-source project written in PHP: FreeScout — Free self-hosted omnichannel AI-powered helpdesk & shared mailbox..
“According to real-time open source telemetry recorded on GitHubRepo.cloud (as of November 2026), freescout-help-desk/freescout has accumulated 4,628 GitHub stars and 741 forks. It is written in PHP, licensed under AGPL-3.0, and ranks #3,124 globally. It is actively maintained with the latest commit recorded on Nov 2, 2026.”
| Repository | freescout-help-desk/freescout ↗ |
|---|---|
| Primary Category | customer support |
| Language & Stack | PHP |
| Software License | AGPL-3.0 |
| Community Traction | ★ 4.6K stars · ⑂ 741 forks · #3,124 globally |
| Maintenance | ● Active (Last commit: Nov 2, 2026) · 23 open issues |
| Target Audience | Developers and engineering teams building with PHP, seeking reliable, tested, and actively maintained tooling for production workloads. |
🛡️ Repository Maintenance & Health Audit (2026)
Health Score: 97/100 · Grade A+Yes, freescout is actively maintained. Continuous telemetry recorded the last code commit on Nov 2, 2026 (11 days ago). Supported by 4,628 stars and 741 community forks, this repository holds a calculated health index of 97/100, reflecting very active (commits within last 14 days) and healthy issue cadence.
Star History
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+45
STARS · LAST 30 DAYS
2
PER DAY
#158
MOST-STARRED PHP
| Window | 7 days | 30 days | 90 days |
|---|---|---|---|
| Stars gained | +0 | +45 | +180 |
| Per day | 1 | 2 | 2 |
| Forks gained | +0 | +14 | +37 |
freescout gained 45 stars in the last 30 days, about 2 a day, and now has 4.6K. It is about 8 years old and has averaged roughly 579 stars a year. It ranks #158 among PHP repositories and #3,124 across all languages on GitHubRepo.
Trending Record
43
DAYS ON TRENDING
#774
BEST RANK
Sep 26, 2026
FIRST APPEARANCE
Active
STATUS TODAY
freescout has maintained a continuous presence across global trending indexes, peaking at #774. Below is the 30-day activity profile:
💡 Overview
freescout is an open-source project written in PHP: FreeScout — Free self-hosted omnichannel AI-powered helpdesk & shared mailbox.
Engineered for speed, consistency, and developer ease, it solves common hurdles in customer-support, help-desk, helpdesk. It provides clear interfaces, comprehensive configuration options, and seamless integration with existing tools across the modern development stack.
⚡ Key Features
Optimized execution pipeline written in PHP for predictable speed.
Zero-friction configuration with comprehensive sensible defaults out of the box.
Cross-platform runtime support across Linux, macOS, and Windows environments.
Strong typing and modular architecture designed for easy extension and maintainability.
Standardized CLI and API interfaces for smooth integration into CI/CD workflows.
Active community maintenance with regular dependency updates and security patches.
📥 Installation
$ git clone https://github.com/freescout-help-desk/freescout.git
cd freescout⚙ System Requirements
Platforms
- • macOS
- • Linux
- • Windows
Runtime & Dependencies
PHP >= 8.2 with Composer
Architecture
x86_64, ARM64 (Apple Silicon & Graviton)
🧠 How It Works
freescout coordinates its core functionality through a modular PHP pipeline. It parses configuration parameters, validates inputs, and resolves dependencies asynchronously. By minimizing runtime overhead and keeping allocations localized, it delivers predictable performance in both local development environments and automated production workloads.
🎯 Production Use Cases
Autonomous AI Agents
Orchestrate intelligent workflows and tool-calling routines with freescout.
Model Inference & Prompting
Integrate fast, local or cloud-hosted generative AI models directly into production code.
Context Memory & RAG
Augment language models with dynamic vector retrieval and structured project memory.
Developer Productivity
Automate repetitive engineering tasks, code generation, and test creation using AI agents.
🚀 Getting Started
Install freescout using your package manager: `git clone https://github.com/freescout-help-desk/freescout.git`
Initialize your project workspace or configuration file for freescout.
Import freescout into your codebase or invoke it directly from your terminal.
Execute your test suite or run `freescout --help` to verify successful setup.
👍 Strengths
⚠️ Considerations
⇄ Alternatives & Direct Competitors
👥 Who Should Use This
Developers and engineering teams building with PHP, seeking reliable, tested, and actively maintained tooling for production workloads.
🏆 Nearby in the Rankings
freescout-help-desk/freescout is currently ranked #3,124 by stars across every repository tracked on GitHubRepo. These are adjacent projects:
| Rank | Repository | Language | Stars | Action |
|---|---|---|---|---|
| #3,119 | CalcProgrammer1/OpenRGB | C++ | ★ 4.6K | Compare ↗ |
| #3,119 | docker/docker-agent | Go | ★ 4.6K | Compare ↗ |
| #3,121 | royshil/obs-backgroundremoval | C++ | ★ 4.6K | Compare ↗ |
| #3,122 | prest/prest | Go | ★ 4.6K | Compare ↗ |
| #3,123 | symfony/filesystem | PHP | ★ 4.6K | Compare ↗ |
| #3,124 | freescout-help-desk/freescout This Project | PHP | ★ 4.6K | |
| #3,125 | andreafrancia/trash-cli | Python | ★ 4.6K | Compare ↗ |
| #3,126 | cerbos/cerbos | Go | ★ 4.6K | Compare ↗ |
| #3,127 | asmjit/asmjit | C++ | ★ 4.6K | Compare ↗ |
| #3,128 | anmolkapil/plexo | TypeScript | ★ 4.6K | Compare ↗ |
| #3,129 | stratumauth/app | C# | ★ 4.6K | Compare ↗ |
Frequently Asked Questions
What does freescout do? +
FreeScout — Free self-hosted omnichannel AI-powered helpdesk & shared mailbox
Is freescout actively maintained in 2026? +
Yes, freescout is actively maintained. The latest code push was recorded on Nov 2, 2026 (11 days ago). It holds a calculated Maintenance Health Score of 97/100 (A+ rating) with 4,628 stars and 23 open issues.
What language is freescout written in? +
The primary language is PHP. Topics include: customer-support, help-desk, helpdesk, helpdesk-ticketing, helpscout.
How many stars does freescout have? +
freescout has 4,628 stars and 741 forks on GitHub.
How does freescout rank among GitHub repositories? +
With 4,628 stars, freescout-help-desk/freescout is ranked #3,124 globally across all repositories tracked on GitHubRepo and #158 among PHP projects.
What license is freescout distributed under? +
The repository reports a AGPL-3.0 license. Always verify the repository LICENSE file for legal terms.
