carlosfrodriguez/otrs
The OTRS framework.
Public GitHub Catalog
Discovered Sep 27, 2026
carlosfrodriguez / SystemMonitoring
This module implements a basic interface to System Monitoring Suites. It works by receiving email messages sent by the Monitoring Suite. New tickets are created in case of component failures. Once a ticket has been opened messages regarding the effected component are attached to this ticket. When the component recovers, the ticket state can be changed or the ticket can be closed.
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carlosfrodriguez/CRDevTools
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carlosfrodriguez/OTRSMasterSlave
With the master/slave ticket, it is possible to link multiple tickets of a similar nature, and handle them collectively. As soon as the problem is solved, only the master ticket must be closed. All other tickets will be closed automatically, and the solution text for the master ticket will be sent to all customers of slave tickets.
carlosfrodriguez/otrs-windows-installer
Windows installer for OTRS.