carlosfrodriguez/otrs
The OTRS framework.
Public GitHub Catalog
Discovered Sep 28, 2026
carlosfrodriguez / OTRSMasterSlave
With the master/slave ticket, it is possible to link multiple tickets of a similar nature, and handle them collectively. As soon as the problem is solved, only the master ticket must be closed. All other tickets will be closed automatically, and the solution text for the master ticket will be sent to all customers of slave tickets.
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More from carlosfrodriguez
carlosfrodriguez/CRDevTools
Development Tools for OTRS
carlosfrodriguez/otrs-windows-installer
Windows installer for OTRS.
carlosfrodriguez/ITSMCore
The OTRS::ITSM Core package provides basic functionality for all other ITSM packages. This package requires the GeneralCatalog package.