GenesysPureConnect/HackathonIVRExamples
Public repository.
Public GitHub Catalog
Discovered Sep 29, 2026
GenesysPureConnect / Salesforce-ChatTranscriptService
This webservice is an example of how to attach a chat transcript to an activity in Salesforce. Chat logs have to be uploaded as attachments because Salesforce has a size limit of 255 characters for text fields. The UploadChatTranscript handler can be called from ObjectDisconnectMonitor and will send the call id and the recording id to the c# web service. The web service will lookup the associated Task, download the transcript from recorder and attach it to the Task.
About this discovery
This repository is cataloged as part of our automated global GitHub synchronization. Full telemetry, velocity snapshots, and code summaries are scheduled for continuous enrichment.
#15051091GitHub System ID
GenesysPureConnectOrganization / User
PublicVisibility
ActiveCatalog Status
More from GenesysPureConnect
GenesysPureConnect/TelUriRepair
When running Microsoft Lync, Lync will make itself the default handler for tel: uris. When using the click to dial web browser extensions, this causes Lync to try and handle the phone number instead of the .net client. Deploying this Addin will make sure that the client will handle the phone number.
GenesysPureConnect/RestThroughHandlers
These handlers can be used to call external web services from handlers or listen to inbound requests and respond to them.
GenesysPureConnect/ChromeClickToDialExtension
The click to call plugins will turn phone numbers on web pages into clickable links. When clicking the links, the tel: uri is called for external applications like the desktop Interaction Client to handle. It can also use the web client to dial numbers if it is running in another tab.