cerb-plugins/wgm.shiftplanning
This plugin provides integration with ShiftPlanning.com via their REST API. It provides a way to incorporate worker shifts into bot behaviors.
Developer Profile
cerb-plugins
Discovered public repositories for cerb-plugins in the GitHub catalog.
cerb-plugins/cerberusweb.assets
Adds asset records to Cerb
cerb-plugins/wgm.hipchat
Adds HipChat as a service provider in Cerb
cerb-plugins/wgm.va.lua
Lua scripting support for Cerb bots
cerb-plugins/wgm.github
Adds GitHub as a service provider in Cerb
cerb-plugins/wgm.jira
Adds JIRA as a service provider in Cerb
cerb-plugins/wgm.profile.attachments
This plugin adds a new Attachments tab to ticket profiles, making it easier to manage multiple files that are associated with long conversations.
cerb-plugins/cerberusweb.datacenter.sensors
This plugin adds sensor records to Cerb for network and service monitoring.
cerb-plugins/cerb5blog.snippet_time_tracker
Adds total time tracked on the ticket to context: cerberusweb.contexts.ticket
cerb-plugins/cerb5blog.required_watcher
Required Watcher is quick project I created to force all workers to get assignment emails. It is very basic plug-in with a very specif use.
cerb-plugins/cerberusweb.spam_analysis
This plugin provides extra insight about how Cerb's anti-spam system is making filtering decisions. It adds a new 'Spam Analysis' tab when displaying tickets.
cerb-plugins/cerberusweb.openid
Authenticate Cerb worker logins with OpenID
cerb-plugins/cerberusweb.datacenter.servers
Adds server management features to Cerb
cerb-plugins/cerberusweb.datacenter.domains
Adds domain records to Cerb for datacenter management
cerb-plugins/cerberusweb.calls
Adds call records to Cerb
cerb-plugins/cerberusweb.feed_reader
Share monitoring duties on RSS/Atom feeds: moderate blog comments, audit wiki changes, read new forum posts, track vendor announcements, etc.
cerb-plugins/wgm.storage.s3.gatekeeper
A Cerb storage engine that implements S3 using a gatekeeper to keep credentials secret. This is especially useful in Cloud/SaaS environments.
cerb-plugins/wgm.org_dupe_finder
Finds duplicate organizations in your address book by analyzing subtle variations and misspellings.
cerb-plugins/cerberus.header_filters
Custom plugin for Cerberus helpdesk that imports email headers values into custom fields. Currently supports Cerb4 and Cerb5.
cerb-plugins/cerb5blog.convert_auditlog
Converts Cerberus 5.3 Audit log entires to 5.5 or greater Activity Log entires
cerb-plugins/CerbAPI-Python
Python binding to the Cerberus Helpdesk
cerb-plugins/wgm.ldap
LDAP integration for authenticating worker and customer logins
cerb-plugins/wgm.facebook
Cerb integration with Facebook's OAuth API
cerb-plugins/wgm.twitter
Adds Twitter as a service provider in Cerb
cerb-plugins/wgm.ticket.display.move_to
Display a 'move to' shortcut on ticket profiles in Cerb.
cerb-plugins/wgm.clickatell
Send SMS via Cerb bots using Clickatell.com
cerb-plugins/wgm.campfire
Cerb integration with 37signal's Campfire group chat
cerb-plugins/net.pixelinstrument.sla
Public repository.
cerb-plugins/wgm.twilio
Adds Twilio as a service provider in Cerb
cerb-plugins/wgm.freshbooks
Adds Freshbooks as a service provider in Cerb
cerb-plugins/cerb5blog.auto_close
Auto Close by Date
cerb-plugins/wgm.notifications.emailer
This plugin automatically sends an email to workers if they have received new notifications.
cerb-plugins/net.pixelinstrument.rotation_manager
Manage rotation of tickets between workers in Cerberus Help Desk
cerb-plugins/net.pixelinstrument.documents
Manage Documents within Cerberus Help Desk
cerb-plugins/net.pixelinstrument.weekly_report
Allow workers to send out weekly reports withing the Cerberus Help Desk 5 gui
cerb-plugins/cerb5blog.attachments_tab
Displays all the attachments contained inside a ticket in a new tab.